Sr Workers Compensation Underwriter

At EverPeak, we understand that running a business is hard work, but insuring a business shouldn’t be. EverPeak is a digital solution that makes it easy for small business owners to buy and manage workers’ comp insurance. In our first year, we created a way to buy a policy in less than 5 minutes using our 24/7 mobile-first platform. This is just one way we are reimagining the human experience of business insurance. We are looking for passionate problem solvers to join our efforts in bringing the joy of EverPeak to businesses nationwide, solving all their insurance needs.

What you’ll do:

We are seeking a highly skilled and motivated Senior Underwriter specializing in Workers Compensation insurance, focusing initially on Small Business and expanding into Middle Market. The ideal candidate will be hands-on, detail-oriented, and possess strong analytical and collaborative skills. This role involves the review of underwriting files and support the establishment of a more portfolio-level approach to underwriting for a recently established MGA.

We are specifically looking for someone that has a solid background and understanding of the West Coast, specifically the CA WCIRB and knowledge of NCCI and other independent bureaus. They should utilize their underwriting expertise, communication and problem-solving skills to create a preeminent experience for our customers and agent partners, while ensuring that workers’ compensation insurance policies are underwritten profitably, fairly and accurately.

What you can expect:

Underwriting & Portfolio Management:

• Utilize knowledge to review applications and policies, ensuring that policies are accuratelypriced, while following bureau rules and state statutes.
• Use data analytics and pricing tools to appropriately price workers’ compensation policies and identify actionable insights for customers.
• Stay abreast of industry trends, regulations, and best practices.
• Regularly assess and maintain a balanced spread of risk across the portfolio (industries, states, regions).
• Promote diversification of risk and proper mix of business types.
• Ensure adequate classification using background knowledge and 3rd party solutions.

Customer & Agent Education and Partnership:

• Leverage sales techniques to build long-term relationships with our partners at Attune, customers and agents, guiding them through the sales process, and adding value to their business through the creation and use of commercial insights.
• Educate and guide customers and agents on workers’ compensation insurance.
• Partner with agents/account managers to identify and implement growth opportunities.

Innovation & Optimization:

• Proactively identify opportunities to streamline underwriting processes and enhance efficiency.
• Leverage new technology solutions and 3rd party vendors to automate the Underwriting Review and Q/A process as much as possible..
• Collaborate with a cross-functional team to identify and share pain points, helping drive solutions that decrease cost and continually improve customer and agent satisfaction.
• Collaborate with data engineers, data scientists, actuarial teammates, and others to develop new reports, KPIs, and models to guide the UW management discipline.
• Utilize various programs for day-to-day work (Google Suite, Guidewire, Zendesk, etc.).

Additional Duties:

• Participate in MGA launch activities, to ensure continued profitable growth and smooth transition to “steady state”.
• Potential to participate in customer worksite visits, agency visits and other key business meetings. Travel will be limited to the US and will be sporadic.
• Participate in various activities to promote continuous process improvement.
• Serve as a trusted underwriting expert on projects and committees throughout the organization.
• Perform other duties as assigned.

What you need to be successful:

• In addition to the competencies outlined below, a successful candidate will have two or more years previous experience working directly with customers and agents and be comfortable operating in a sales environment.
• Bilingual is a plus.
• Five or more years underwriting experience in Workers Compensation required.
• Experience in West Coast/WCIRB with knowledge in NCCI
• CPCU designation or other industry coursework preferred, but not required.

Competencies:

• Interactive Communication - Communicates complex issues clearly and credibly with widely varied audiences; overcomes resistance and secures support for ideas or initiatives through high impact communication
• Strategic Thinking - Systematically solves problems and anticipates customer pain points, expectations and needs; collaborates with team members to devise solutions to solve complex challenges
• Impact and Influence - Uses rational and emotional approaches to comfortably drive negotiation with customers and agents
• Initiative - Goes out of the way to complete a job; has a relentless drive to achieve results
• Customer Focus - Genuinely cares about our customers; empathizes with individuals of all backgrounds and situations, with a positive, solution-oriented mindset
• Expertise - Independently navigates high complexity underwriting scenarios and key stakeholder relationships
• Adaptability - Adapting in order to work efficiently in ambiguous or changing situations, and with diverse individuals and groups
• Developing Others - Enthusiastically provides formal mentorship for team members seeking to grow their underwriting expertise

We can’t do our work without people like you.

Our employees are extraordinary and committed to making a difference. Here’s some of the ways we show our appreciation.

• Our benefits go beyond the basics. You’ll get to choose from diverse benefit offerings for medical, dental and vision.
• Take a day (or 20!) off. Enjoy 20 paid days off your first full year plus 9 paid holidays.
• 401k Matching. Up to 6%!
• Performance Based Incentive Plan

When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you’d like to be paid, the skills and experience you bring, what similar jobs pay in the Denver area and make sure there’s equal pay for equal work among those you’ll be working with. The compensation amount for this role is targeted at $107,800-$114,850. Final offer amounts are determined by multiple factors including your experience and expertise and may vary from the amounts listed above.